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Mike Schlottman's avatar

As always, thank you for clarifying the requirements! Silvia is my best source to keep up with the EU AI Act changes when I'm busy. Consumers deserve AI labeling as a basic protection. The breaking point will be these critical companies, like in healthcare, that pass on generative AI responses as technical expertise, either through chatbots or other user touchpoints. Consumers should know the source so they can make an informed decision to walk to the competitor, especially in high-stakes services.

Silvia Stepitova's avatar

Thank you, Mike! Your high-stakes point has a hook in the guidelines. A one-time disclosure at the start of an interaction may not be adequate where users are distressed or likely to form an attachment, and the 'obvious from context' exception narrows when the audience has lower AI literacy. A healthcare chatbot is where a single line of small print stops doing the work.